Customer Rating: 
Summary: Feature packed phone!!
Comment: This is one amazing phone. I've had it for close to 3 years now and I'm very happy with it's durability and the features. I use every feature on this phone and it's amazing how versatile it is. Since it's an unlocked phone, if you get the cheap internet with your phone service provider, you can do even more. I pay $4.99 a month for internet from T-Mobile. With that, you can do push email, instant messanging (using the web, so it does not count as text messages), browse the web using the downloadable Opera Mini Browser (it's free to download). You can download programs for free from the Sony Website such as Google Maps. I've used this many times to get directions to places. It has a fm radio (downside is you have to attach an antenna to hear it, which is annoying), great as an mp3 player (once you add a memory stick to it, I added an 8GB one, which you can store thousands of songs on it), It has a flashlight, which I find very handy at times.
The way the menu's and the settings are organized on the phone it's very easy to get used to. Before having a Sony Ericsson phone, I've had 6 phones from different manufacturers and I find the Sony to be so easy to figure out.
I also have dropped this phone over 50 times easily on many various surfaces and heights. With the exception to the scratches, it still works great.
The BAD side of this phone..
the size of the screen is too small to browse the web comfortably, if you want fast internet you will not get it with this, cannot stream video from the web, the camera is not good in low lighting because the flash is weak. The operating system of the phone seems to lag at times.
For the price of this phone now, around $200 (if you check on ebay), it's very well worth it. I paid a lot more for it at the time it came out, but no regrets.
Customer Rating:
Summary: Best Phone so Far
Comment: I bought this phone over a year ago, and absolutly no complains about it, my only regret on it was never activating a security option of block the phone is the sim is changed, why?, because they stole it a few months ago and now someone else is having fun with it.
Customer Rating:
Summary: Great phone overall
Comment: I agree with almost all previous positive comments, so there's no reason to rewrite those. There is a tiny drawback that a potential buyer should be aware of: The data transfer is at USB1 speed and thus too slow. Since you are unlikely to use this phone for any heavy-duty data transfer it is ignorable. Besides, you could copy your data directly from your MS card it could be avoided. However, this may become a problem if you want to upload music directly, and not by the SE-provided software. Then, unless you encoded your MP3 files with a compatible encoder and at a 192 or less bitrate, the phone is unable to play continuously. So, in effect, you'll have to use the SE-provided software. Still, this does not take away from other nice features of the phone.
Customer Rating:
Summary: good buy
Comment: I bought this phone as a gift for my boyfriend and he is just crazy about it. It has a lot of cool features and it is very compact.
Customer Rating:
Summary: The best phone I have ever used
Comment: I have used several Nokia phones for work and had bought a Sony Ericsson T310 for personal use as it offered (and delivered) ridiculously long battery life: an average of 11 or so days without charging (I don't do long conversations on cell phones), an intuitive interface and all the features I needed then. Years later I was forced to change the phone (dropped it too many times) and natually another Sony Ericsson was the first choice. Based on the price and features I settled on the W800 series since I was now walking with two phones and a Walkman radio. I did a poll of the persons I knew with non-basic phones and the majority responded that the Sony Walkman phones were the phone of choice for persons who didn't like Motorola phones. In fact persons who had owned them stated that they LOVED their phones. Cutting a long story short, I bought this phone from Amazon in January, I've had no problems since the purchase and I LOVE this phone. The intuitive interface and the 'info' option for most menu items meant I only had to read the manual (a month later) to see what other features were on the phone otherthan those I figured out on my own. This phone meets all my media needs (FM radio, MP3, 2MP camera) so I just plug it into the MP3 jack on my car radio and I'm good to go. I'm definitely going to get the 2GB expansion card... My only minor complaint is that the connection interface only allows one item to be connected at a time; a non-issue really...
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