Customer Rating:  
Summary: Buyer Beware
Comment: Now where do i start...
Please read the whole review.
1.The main thing is that the Phone processor is unstable. Shuts off when talking, texting or dialing. Not good when your on an important phone call. Cuts out on me about 2-3 times a day
2. Antenna is weak. Doesn't pick up signels where my Razor did! Always has dead spots. Will cut out more than any other phone.
3. Too thin! Need blue tooth to talk. Holding it is like holding a barbie phone to your ear
4. Cannot lay on shoulder to talk. Must use bluetooth.
5. doesn't have a function for Vibrate and Ringer. One or other
6. My fingers aren't big and they still have a hard time hitting the keys accuratly. Keys are too small
I've had this phone for 6 months now and looking for a different one. I thought small was good but not for a phone. Fits in the pocket, picture is awesome but it doesn't make up for all negatives. I DO NOT RECOMMEND. TAKE IT FROM SOMEONE WHO USES THE PHONE 5000 MINUTES A MONTH.
Customer Rating:
Summary: one amazing cell phone
Comment: it is a great phone. it does not hold too much space, has a very strong reception capability.
Customer Rating:
Summary: Makes the RAZR look like The Nutty Professor!
Comment: This is, hands down, the thinnest phone on the market right now. If you put it next to the RAZR, you will wonder how you ever thought the RAZR was thin. Not only is this phone slick and stylish, it functions great too. It has everything you'd expect, plus more. Camera, video, voice recorder, mp3 player, internet, email, even applications like calculator, stopwatch, currency converters, etc. It supports Java games and applications. You can even view txt/word/pdf documents (although they require a lot of zooming and panning to be readable on the small screen). The sound on this phone is top notch. The speakers are crystal clear and super-loud. Speaker-phone works great. And the included headphones are nice quality (even better than the stock iPod headphones). Overall it does everything you would need a phone to do and does it with style.
But who cares what the phone does when it looks this sexy? The design of the phone is very nice. The buttons actually feel like real buttons (unlike those esoteric designs on the Motorolas). The screen is bright and crisp, not blurry like most phones. The menus look nice, clean design and are easy to navigate. Everything about this device is quality. Bottom-line, this is the phone that James Bond would have. You will not be disappointed.
Customer Rating:
Summary: Poor battery life
Comment: Samsung phones, in general, have very poor battery life. I find myself charging this phone each night.
Customer Rating:
Summary: Samsung knows how to make a thin phone!
Comment: Now this is how you make an ultra-thin phone! I bought this phone after the screen on my Motorola RAZR died and I couldn't get it replaced under warranty. This is by far the thinnest phone I have ever seen. Not just that, it is one of the thinnest devices I have ever used, period. Reading the specs simply cannot prepare you for how shockingly thin this phone is the first time you hold it in your hands, and the RAZR is already a thin phone.
The user interface and response time of this phone make Motorola phones, especially the RAZR, seem like they are from the early 90's, seriously. After using this phone I could never go back to the slow, clunky Motorola UI. This phone also implements almost every feature very intuitively and does it well. There is no expandable memory, but that doesn't bother me personally, I didn't buy this phone to replace my iPod or digital camera, I got this phone because I wanted to make phone calls and send text messages without having a giant bulge in my pocket when I go out.
I do have a few complaints about this phone. The battery life isn't the best. I would not recommend using a Bluetooth headset or headphones with this phone because it would never last the entire day. The vibrate functionality of this phone is, I have to admit, a bit infuriating and is the one thing I miss from my Motorola. There is no option for vibrate and ring to work at the same time. Not only that, but it does not alternate between them in the vibrate + ring mode. It vibrates for 2-3 rings and then makes the tone after this. I can see why it might work this way, after all if you can feel the vibration you can answer the phone before it starts ringing, but to not even have the option to do them simultaneously is absurd. Also, you can set vibration for when you receive text messages, but there is no separate option for further notifications like there is on Motorolas. Again, a major oversight because I used to set the text reception to a beep and then if I missed it my phone would vibrate until I checked the massage (same with vocemail messages which have this same problem). Why would I want it to continue to beep? I probably missed the beep because I didn't hear it, and a phone that beeps nonstop until you check your voicemail or text messages or whatever it's whining about can be irritating in situations where you can't do so immediately.
My last complaint has to do with reception. This is a Tri-band phone, which means it does not utilize the 850Mhz frequency that is still used in many areas in the USA. This is not a problem in most medium-large cities because the GSM carriers (I have Cingular) are rolling out their new 3G networks which don't use the 850Mhz frequency, but once you're outside of the city you can run into some reception problems. Luckily most GSM carriers, even in the US, are switching over to their 3G networks nationwide in the coming year or so, so you really won't have to worry about these kinds of problems for much longer, but if you live in an area that is known for shoddy reception do not, I repeat, do not get this phone.
Overall this is the best phone I have purchased so far, but I have not traveled with it so I'll have to find out how the Tri-band works in other areas I visit frequently. I'm giving it 4 stars because of the inexplicable lack of options for the vibrate feature and their choice of Tri-band over Quad.
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