Customer Rating:  
Summary: A College Student's Nightmare
Comment: I was first attracted to this phone for its sleek design, pearly color, and mirrored plating; and was pleased until I turned it on. After that moment things started going wrong: my contacts where jumbled up from the transfer from my old phone and I had to redo them all and my speed- dial didn't work properly. That was all fixed after a trip to two different Verizon stores and the phone was fine until I went away to school.
As a student getting up at the correct time is very important to me and I use my phone as my alarm, but for some reason this phone only goes off if it feels like it. It also constantly needs to be updated, and important aspects of the phone do not work as well if it is not updated. For me, the nearest store that will update it is 30 minutes from where I live and over 2 hours from where I go to school. There is also no Verizon store near where I go to school, making this phone very inconvenient. The mirrored plating can also crack very easily. I was told after mine cracked that it is made from metal and glass and the slightest amount of pressure could crack it. Mine cracked after being in a soft bag in the cold.
After all of the problems I have had I asked if I could have a new one and they said that it would cost $50, even though a new one costs $20 from Verizon.
Overall, this phone has a nice look, but is not worth the hassle unless you just want a phone for looks.
Customer Rating:
Summary: Great Phone
Comment: I wasn't looking for a MP3 Player or a digital camera, I just wanted a good phone that got good reception. This phone holds a charge and I get reception in places where I never could before. It looks good, too. I did get a small scratch on the front already, but I'm not always easy on my phones. I purchased a clear plastic case for the phone (from ebay), and I think this should protect it from scratches and breaks. All in all, I think this is a great phone for the price. I am very happy with my purchase.
Customer Rating:
Summary: DO NOT buy, and DON'T use Verizon
Comment: I can not tell you the frustration i have had so far with my krzr k1m phone from verizon!
Firstly, I can't use the phone's capabilities, they are disabled.
Second, there is seemingly no "back" button when using the menus, you have to start over!
I have been a Verizon customer for years now and my trouble started when I upgraded to this new phone and I am very dissatisfied with everything, their service, the phone.
former verizon fan,
Nate
Customer Rating:
Summary: Cannot Sync with Microsoft Outlook
Comment: IF someone spends $40 dollars extra to purchase the Motorola Phone Tools software and even more for a connecting cable, they will find -- as other reviewers have said -- that Verizon has disabled some of the features. In addition to not allowing customers to copy their own ring tones and wallpaper to the phone, they have also disabled the ability to synchronize phone numbers, addresses and calendar items from Microsoft Outlook. This means the user has to type all their contacts in again. I find this to be a major flaw and a reason to seriously reconsider purchasing Verizon products.
Customer Rating:
Summary: White Krzr K1m (Verizon)
Comment: I bought the Verizon Krzr, the white phone. It is an upgrade from the Razr V3m, which debuted July 2006.
I really enjoyed the Razr and was looking forward to another Motorola. I usually upgrade phones every year. I was waiting for the Rzr Vxx (Maxx??) from verizon, came out this week. Checked it out and was unimpressed. I wanted smaller not bigger.
Most Verizon phones are "cookie-cutters" of each other. Almost all have the same features due to verizon putting the standard Verizon firmware on every phone they sell. So basically, phones only differ in their styling when it comes to high-end phone anyways.
So, the Krzr is not as wide as the Razr, and basically all the same features, micro sd, mp3, the works. The Krz adds mp3 player controls on the outside of the phone, but remain inactive when not using the mp3 mode, so no worries there of pushing buttons in your pocket.
The Krzr feels better in my hand, easier to hit every button with my thumb without getting carpel tunnel, the razr wasn't as easy to get to all the buttons single handed.
The call quality is excellent, almost always is on Motorola phones. My GF just upgraded as well from an LG, primarily because she said it was so much easier to hear people when she used my phone.
The battery life is slightly longer than the Razr V3m, I charge my phone every 3 or 4 days, depending on how much I talk. If you talk for hours a day, you will have to charge every night I'm sure.
Moto uses iTap for text messaging instead of T9. It is a bit to get used to, but once you do it is much better. iTap is intuitive and learns how you type. So if you use a lot of slang, over time, iTap will learn your slang and start putting the words in for you. The Downside is, if you constantly misspell a word, iTap learns the misspelling too.
The screen is smaller than on the Razr, but it does look sharper and brighter in a side by side comparison to my Razr. I prefer the screen on the Krzr. Plus, the Krzr has a newer version of the Verizon firmware, providing the Krzr with screen adjustments such as brightness, also lets you change the look of the outside screen, a feature not on the Razr.
The white is kind of silver, not pure white anyways. The front has a mirror finish. I prefered the white to the grey, as I already had a grey razr, plus no one has a white phone. The Krzr is virtually identical to the Razr, only smaller, and has a few miniscule upgrades. I like the Krzr and recommend it.
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